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Boody UK

We recommend a cool-to-warm (up to 104&#xB0;F/40&#xB0;C) machine wash with similar colours and soft fabrics, using a gentle bio-degradable detergent. Boody can be dried in the sun; however, to best keep colours vivid, we&apos;d recommend you dry your beloved items in the shade.&#xA0;If you need to tumble dry, please use the lowest setting, or set it to &apos;delicates&apos; - except for items where the care label indicates &apos;do not tumble dry&apos;. Please note that not all products can be tumble-dried.Iron on a low setting, do not dry clean &#xA0;- except for items where the care label indicates &apos;do not iron&apos;.Some garments have unique care instructions, including our padded bras, which are viewable under the &apos;Fabric&apos; tab of any product page, as well as on the care label.

We recommend a warm machine wash with similar colours and soft fabrics, using a gentle bio-degradable detergent. Boody can be dried in the sun however in order to best keep colours vivid, we'd recommend you dry your beloved items in the shade. If you need to tumble dry, please use the lowest setting, or set to 'delicates'. Iron on a low setting, do not dry clean.

Some garments have unique care instructions, including our padded bras, which are viewable under the Fabric & Care tab of any product page, as well as on the packaging and label.

How do I wash my Boody?

Product Care

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

Do you sell Gift Cards?

Can I get a refund for a gift card purchased?

Gift Card Terms and Conditions

How can I find out the balance of my gift card?

Gift Cards

What is your Exchange/Return Policy?

Can I return Underwear?

Can I return a Bra?

Can I return a Sale item?

Can I exchange an item if it doesn't fit?

How do I return an item?

Are returns free of charge?

What do I do if I have a faulty Boody product that I bought less than 6 months ago?

I returned my order, how long does it take for my exchange/return to be processed?

I have been refunded less than my original payment amount - why is this?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

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One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

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Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change the address of my order?

Do you offer express shipping?

What are your shipping costs?

Do you offer free shipping?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being "returned to sender", what should I do?

Shipping & Delivery

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody Period & Leak-proof underwear?

How do I care for my Boody Vegan Silk?

How do I care for my Boody FreeMesh™?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners or Sanitary Towels

Helpful Tips: Removing Universal Label

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Where is Boody made?

What Certification does Boody have?

Sustainability & Ethics

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Can I find Boody in a store?

General

I can’t use a promotional code I received, what should I do?

Do you sell gift cards?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

Can I change my delivery address?

Will I be charged duties/customs fees on international orders?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Can you tell me more about Boody?

Europe

How do I wash my Boody?Updated 19 days ago