I haven’t received my order confirmation, what should I do?Updated 19 days ago

Thank you for choosing to shop sustainably and supporting Boody 💚🌱

Once you place an order, an order confirmation email is promptly sent to you. To find it in your inbox, please search for the subject line “A shipment from order BU”. We recommend checking your spam/junk folder as well, as sometimes the email may end up there. 

If you still cannot locate your confirmation email, it is possible that there was an error or typo in the email address provided at checkout. 

In such cases, please contact our Community Happiness Team, and we’ll assist you in locating the confirmation email.
If you have an alternative email address that might have been used, please provide this information as well, as it would be really helpful.