What is your Exchange/Return Policy?Updated 10 days ago

Sometimes, things just don’t work out. It happens! 

You can return any item (except Final Sale items, Bodysuits, Socks, and Underwear - Bras do not classify as Underwear) within 30 days of purchase. The item must be unused, presented in its original condition and undamaged packaging. 

We ask you to please try on items while not wearing any make-up, perfume, or beauty products that can leave marks or scents, as this could cause the item to be deemed non-returnable by our team. 

For hygiene and health reasons, we do not accept returns or exchanges on opened intimate items such as Bodysuits, Socks and Underwear, except in the case of a faulty garment, as per Consumer Rights Directive.
Underwear includes all Women's Briefs, Bikinis, G-Strings, Shorts, Shapewear, and Period & Leak-proof Underwear, as well as all Men's Boxers, Briefs, and Trunks.

Items marked as Final Sale cannot be exchanged or returned, unless faulty. 

Please note we can only accept returns that have been purchased directly from boody.eu.
For any orders placed elsewhere, please contact the retailer directly.

If you paid postage on your original order, please note that this is non-refundable.

All returns, for refund or exchange, are charged at €9.95. This fee will either be paid on the returns portal (for exchanges) or deducted from your refund (for refunds).

For more details, please see our complete Returns and Exchanges Policy here.